Frequently Asked Questions
Q:Can you accept small order quantities?
A:Yes. We do not have a fixed minimum order quantity (MOQ), supporting both flexible small-batch trial orders and large-scale bulk production.
Q:Do you provide design and artwork support?
A:We provide free basic design and artwork support on custom orders. Simply send us your logo, idea, or sketch, and our in-house team will prepare a digital mock-up for your review.
Q:What are your accepted payment terms and shipping options?
A:We accept T/T (Wire Transfer), PayPal, and Western Union for your convenience. For delivery, we offer competitive worldwide express shipping via DHL, FedEx, and UPS, as well as air/ocean freight. We can also follow your specific shipping instructions or coordinate directly with your appointed forwarder.
Q:Can I get samples before placing a bulk order?
A:Yes! We provide stock samples for fabric and quality evaluation, as well as customized pre-production samples with your design to ensure colors and printing meet your exact expectations. Please contact sales@bespoketshirts.com to request a sample.
Q:What is your standard production turnaround time?
A:Sample proofs typically take 5–7 business days. Bulk mass production usually takes 12–18 business days after sample approval, depending on the order quantity and design complexity. Rush orders can also be accommodated upon request.
OUR SERVICE
FEEDBACK
CONTACT US
